Pet Self-Warming Pad
What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TV Time Direct, please contact customer service at sales@tvtimedirect.com . Please use your order number and last name in the subject line of your message. Please see our return policy below. We cannot accept returns on certain items such as products used on the mouth, or other parts of the body.
Return Policy:
TV Time Direct guarantees against manufacturer’s defects for 30 days from date of delivery. Defective merchandise will be replaced with another like product upon return and receipt by TV Time Direct of the defective item.
1. You may send the product back to us at your expense. We will not accept a collect or C.O.D. return. We will ship you a replacement at our expense (applicable within the continental USA only). If return is for a refund, the shipping and handling will not be refunded only the cost of the item. All Sales are Final on Export Orders.
2. TV Time Direct reserves the right to refuse any return that does not have an RMA # (your order number) on the box, in any case there will be an additional $5.00 charge if there is no RMA#.
3. Any returns that do not fall within our return policy are non-refundable and you will not receive credit.
*Products that exceed the TVTimeDirect 30 day return but have an extended Manufacturer’s Warranty should be returned directly to the manufacturer according to their instructions.
*Rejected Delivery or Return of Unwanted Product requires TVTimeDirect approval. These type of returns may incur a restocking fee in all cases. Call for approval! We do not refund shipping charges on rejected deliveries, and Shipping charges will be doubled as we have had to pay for shipping both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Georgia warehousing location.
What is the address for returns?
Returns Department
3641 B Pierce Drive
Chamblee, Georgia 30341
Contact Us:
Phone: (800) 238-7119
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Barber King Furr-Eaze Pet Trimmer
Barber King Furr-Eaze Pet Trimmer
$19.99
Barber King Furr-Eaze Pet Trimmer -- Give your pet a pro trim without the pro price. Now you can give your pet a professional quality trim without the high cost of a pet groomer! Furr-Eaze allows you to give your dog the perfect trim in the comfort of your own home. Excellent for any light trimming around face, ears, legs and paws. Cordless, com...
Pet Massage Glove by Woof Toys
Pet Massage Glove by Woof Toys
$3.99
The Woof Toys Pet Massage Glove is the perfect glove for grooming your pet. Works on cats, dogs, rabbits, and more. over 100 gentle massage nubs safely help remove old hair from your animal
Lentek Koolatron Dog-Off
Lentek Koolatron Dog-Off
$24.99
Train your dog safely and effectively with the new ProSeries Dog Off. This handheld product is designed to release an ultrasonic soundwave that is only audible to dogs. The ultrasonic sound emitted by Dog Off gets a dog's attention and can help stop it in its tracks. The sound is irritating to canines, but inaudible to humans. ProSeries Dog Off ...
Pet fountain Water Bottle Attachment
Pet fountain Water Bottle Attachment
$20.00
Pet water bottle fountain.-Goes with pet fountain (PF01G).
Water Rover Even Bigger, 5.25 Inch Bowl and 26-Ounce Bottle, Red
$21.99
Water Rover makes it easy for pet owners to take water with them wherever they go. With its durable, lightweight water bowl and attached bottle. Water Rover is simple to use. Just unplug the bottle, lay it flat, and the water will automatically flow into the round bowl. Tip the extra water back into the bottle, replace the plug, and clip the Wat...
Water Rover Bigger 4-Inch Bowl and 26-Ounce Bottle, Purple
$18.99
Water Rover makes it easy for pet owners to take water with them wherever they go. With its durable, lightweight water bowl and attached bottle. Water Rover is simple to use. Just unplug the bottle, lay it flat, and the water will automatically flow into the round bowl. Tip the extra water back into the bottle, replace the plug, and clip the Wat...
Water Rover Bigger 4-Inch Bowl and 26-Ounce Bottle, Red
Water Rover Bigger 4-Inch Bowl and 26-Ounce Bottle, Red
$18.99
Water Rover makes it easy for pet owners to take water with them wherever they go. With its durable, lightweight water bowl and attached bottle. Water Rover is simple to use. Just unplug the bottle, lay it flat, and the water will automatically flow into the round bowl. Tip the extra water back into the bottle, replace the plug, and clip the Wat...
Automatic Pet Fountain
Automatic Pet Fountain
$22.50
Connects to a garden hose or a water bottle (for indoor use). Automatic pressure shut off to avoid spillover. Ideal for dogs, cats, birds, etc. 2 liter bowl capacity
Buster's Bone Voice Recording Pet I.D.
Buster's Bone Voice Recording Pet I.D.
$6.99
Great voice recording Pet I.D. Great for recording dog's name, owner's name and contact information, veterinarian's information, short message about the dog, or anything else you can think of! With a press of a button, anyone can hear the message stored in your dog's collar. You won't have to worry about your furry friend again with Buster's Bone.
Cat Grooming Glove
Cat Grooming Glove
$7.99
This pet grooming glove brush is great for removing loose hair from your cat, helping to keep your furniture and home hair free! This glove grooming brush can be used for all hair types and sizes. The 3/4" silicone nubs help to massage your pet and can be controlled with the pressure of your hand. Made out of durable silicone.
Cat Lounge Window Cling
Cat Lounge Window Cling
$17.99
Cat lounge Window Cling easily attaches to glass windows, mirrors and doors. Installs in seconds, no tools or materials required. Cat Lounge holds up to one adult cat, no more than 20 lbs. Do not open window or door cling is attached to. Be sure to place in an area safe for pets, away from breakable or items that could harm your pet. Avoid attac...
Pet Hair Trimmer for Dogs or Cat
Pet Hair Trimmer for Dogs or Cat
$2.99
Pet Dog Cat Hair Trimmer Comb Razor Grooming Comb for dogs and cats- The hair trimmer has a comb side to style hair and has a trimming side with 2 razors. The trimming side has two part for shorter closer cuts and other side is for light trims. Please note that this pet trimmer is not intended to de-tangle curly or long hair. This is a great, si...
