Privacy Policy

Last Updated: June 24, 2025

At TVTimeDirect, we prioritize your privacy and are committed to protecting your personal information in compliance with applicable laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our website and services ("Products").

Our Commitment to Your Privacy

• We Do Not Sell Your Information: TVTimeDirect does not sell, rent, trade, or give away your personal information.
• Legal Compliance: We adhere to all applicable privacy laws to ensure your data is handled responsibly.
• Security: We maintain robust technical, administrative, and physical safeguards to protect your information from unauthorized access.

Information We Collect

We collect information to provide and improve our Products and to deliver personalized services. The types of information we collect include:

• Customer Information: Provided during registration, such as name, email, business address, and phone number (required only when subscribing to a Product).
• Payment Information: Credit card details for billing purposes, which are not stored or used beyond processing payments.
• Usage Data: Information about how you interact with our Products, collected via log files and cookies, including browser type, IP address, and Internet domain.
• Voluntary Information: Provided through surveys or promotional activities, such as contact or demographic details.

Note: Browsing our website does not require providing personally identifiable information unless you subscribe to a Product.

How We Collect Information

• Directly from You: Through registration, subscription processes, or voluntary participation in surveys.
• Automatically: Via cookies and log files to track usage trends and improve user experience.
• From Third Parties: When a customer purchases subscriptions for users or through TVTimeDirect Alliance Partners.

How We Use Your Information

We use your information to:

• Provide and administer our Products and customer relationships.
• Enhance user experience through personalization and efficient service.
• Analyze usage trends to improve our offerings.
• Send email updates about TVTimeDirect news, Product features, or relevant information (with your consent, where required).
• Comply with legal obligations or protect against unauthorized access.

Sharing Your Information

We share your information only in the following cases:

• Within TVTimeDirect: Across departments for account servicing, reporting, or market research.
• With TVTimeDirect Alliance Partners: Limited information (e.g., company name, business address) for marketing their products, with your consent where required.
• Service Providers: Third parties performing services like hosting or marketing, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government agencies, with efforts to notify you where feasible.
• Aggregate Data: Non-identifiable, aggregated demographic data shared with partners or advertisers.

Your Choices and Rights

You have control over your information:

• Cookies: You can accept or reject cookies via browser settings. Rejecting cookies may limit Product functionality.
• Email Communications: Opt out of non-essential emails using the unsubscribe link in our emails.
• Data Rights: Depending on your jurisdiction (e.g., GDPR or CCPA), you may have rights to access, correct, delete, or restrict the use of your data. Contact us at sales@TVTimeDirect.com to exercise these rights.
• Do Not Track: Our website does not currently respond to "Do Not Track" signals but respects your cookie preferences.

Third-Party Links

Our Products may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing information.

Security Measures

• Data Protection: We use industry-standard encryption and security protocols to safeguard your information.
• User Responsibility: Protect your User ID and password. Notify us immediately at sales@TVTimeDirect.com if you suspect unauthorized access.
• No Guarantee: While we strive to secure your data, no online transmission is 100% secure.

Former Customers

We retain and use information about former customers under the same policies as current customers, but we may reduce usage over time and eventually remove it from our records.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and we encourage you to review this policy periodically.

Contact Us

For questions, concerns, or to exercise your data rights, contact us at:

• Email: sales@TVTimeDirect.com
• Phone: 1-800-238-7119 / 770-936-9424
• Address: 3641 B Pierce NE, Chamblee, GA 30341
  

If you suspect unauthorized access or identity theft, you may also contact the Federal Trade Commission at 1-877-438-4338 or www.consumer.gov/idtheft.

By using our Products, you consent to this Privacy Policy.