R-Teez Tile Grout Cleaner
What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TV Time Direct, please contact customer service at sales@tvtimedirect.com . Please use your order number and last name  in the subject line of your message. Please see our return policy below. We cannot accept returns on certain items such as products used on the mouth, or other parts of the body.Â
Return Policy:
TV Time Direct provides a 30-day guarantee against manufacturer's defects starting from the date of delivery. In the event of receiving a defective item, we will replace it with a similar product upon its return to TV Time Direct.
Here are the details regarding our return policy:
-
If you wish to return the product, you will be responsible for the shipping expenses. We do not accept collect or C.O.D. returns. However, if you are within the continental USA, we will cover the shipping costs for sending you a replacement. Please note that if the return is for a refund, the shipping and handling charges will not be refunded—only the cost of the item. Please be aware that all sales are final for export orders.
-
To ensure a smooth return process, please make sure to include an RMA# (your order number) on the box. Returns without an RMA# may incur an additional $5.00 charge.
-
Any returns that fall outside of our return policy will not be eligible for a refund or credit.
Please note the following exceptions:
-
If a product exceeds the TVTimeDirect 30-day return policy but has an extended Manufacturer's Warranty, it should be returned directly to the manufacturer following their instructions.
-
For rejected deliveries or returns of unwanted products, you must obtain approval from TVTimeDirect. Such returns may be subject to a restocking fee in all cases. Please contact us for approval. Please be aware that we do not refund shipping charges for rejected deliveries, and shipping charges will be doubled as we have already incurred shipping expenses for both ways.
Â
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Georgia warehousing location.
Â
What is the address for returns?
Returns Department
3641 B Pierce Drive
Chamblee, Georgia 30341Â
Contact Us:
Phone: (800) 238-7119
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Oxygen8 Stain Remover Cleaning Kit Value Pack
Oxygen8 Stain Remover Cleaning Kit Value Pack
$9.99
Get the ultimate stain removal solution with the Oxygen8 Stain Remover Cleaning Kit Value Pack. This comprehensive kit includes everything you need to tackle tough stains on carpets, upholstery, hard floors, and more, with a powerful formula that lifts dirt, grime, and discoloration, restoring surfaces to like-new condition. The value pack provi...
Magic Static Duster- 3 Piece Set
Magic Static Duster- 3 Piece Set
$14.99
Experience a revolution in dusting with our incredible Duster Set. Designed for maximum efficiency, these dusters boast superior static attraction, making dust cling like a magnet instead of being pushed around. The set includes a Plastic 27" Regular Duster, a 32"-43" Telescoping Duster, and a 9" Computer Duster – all in eye-catching multicolor ...
Glass Wizard Replacement Bonnets
Glass Wizard Replacement Bonnets
$6.99
Ontel - Glass Wizard Pro microfiber cleaning bonnet cleans glass like magic with the new microfiber cleaning bonnet. Perfectly tight fit on Glass Wizard Pro and regular Glass Wizard (sold separately). Includes 2 microfiber bonnets and one mesh cleaning bonnet. Cleans faster easier and better than standard glass cleaners. Glass wizard leaves a st...
Gutter Zap Environmentally Safe Black Streak Commercial - 1 Gallon
$34.99
Xterior Inc - The specialized Gutter Zap concentrate is a revolutionary cleaner developed to remove those unsightly black streaks on gutters caused by the electrostatic bonding of dirt grime and acid rain runoff from roofs. Upsell your gutter cleaning services from clearing debris to shining up the outside of gutters for greater curb appeal on y...
Corner Brush Replacement for use with Electric Spin Scrubber
$1.25
Corner Brush Replacement for Electric Spin Scrubber Ensure your cleaning remains efficient with the Corner Brush Replacement designed for use with Electric Spin Scrubbers. This replacement brush is crafted to tackle hard-to-reach corners and crevices effectively, making it ideal for thorough cleaning around fixtures, tiles, and bathroom surfaces...
Magic Sweep Broom
Magic Sweep Broom
$16.99
2-in-1 Magic Broom: It can not only sweep but also scrape, suitable for cleaning the dust, splashes and hair on the floor and window. No bristles: Replacing the bristles with its silicone head, which can easily remove dust and hair, achieving a perfect sweeping effect without sweeping a place repeatedly. Removable broom head: You can use the bro...
Telescopic Rainbow Duster
Telescopic Rainbow Duster
$4.49
Perfect for cleaning various areas, this Colorful Duster features synthetic feathers on a telescopic handle that extends from approximately 32" to 44" for easy reach and maneuverability. The soft, feather-like bristles ensure a no-scratch clean, and the duster’s flexible design makes it easy to navigate twists and turns for a thorough clean. So...
White Wizard All Purpose Stain Remover - 10 fl. oz.
White Wizard All Purpose Stain Remover - 10 fl. oz.
$9.99
White Wizard - All-Purpose Stain Remover. Spot Remover works like magic to gently remove tough stains without water from clothes upholstery carpets and more. Simply apply over the trouble spot and wipe clean. White Wizard is biodegradable non-toxic and safe to use around children and pets. Works like magic to gently remove tough stains. Easily l...
Baseboard Cleaning- Refill Sponges Only (20 Pack)
Baseboard Cleaning- Refill Sponges Only (20 Pack)
$12.99
Baseboard Buddy - Dry or wet cleaning pad. Use the cleaning pad dry for simple dusting or easy dirt removal. Use it wet to clean stubborn dirt and make those baseboards or molding look shiny new! Rinses clean. Comes with 20 reusable pads. Compatible with baseboard buddy and similar cleaning products. Removes dirt easily and us reusable. No more ...
Grease Police Concentrated Cleaner and Degreaser Liquid, 32 oz (2PK)
$19.99
BulbHead - Grease Police Magic Degreaser is the ultimate solution for tackling tough grease and grime. With its super-concentrated formula, this two-pack of degreasers promises to transform even the grimiest surfaces with ease. Whether it's baked-on grease in the kitchen, engine oil stains in the garage, or stubborn residue on outdoor furniture,...
Eternal Windshield Cleaner
Eternal Windshield Cleaner
$9.99
Eternal Windshield Cleaner Keep your windshield crystal clear with Eternal Windshield Cleaner, a premium solution designed to provide exceptional clarity and visibility while driving. This advanced formula effectively removes dirt, grime, and road residue without streaks or haze, ensuring a pristine finish every time. Ideal for both interior and...