Duke's Indoor Potty Trainer Tray
What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TVTimeDirect, please contact customer service at or call us at (800) 238-7119. Please see our return Policy Below. We can not accept returns on certain item such as products used on the mouth, or other parts of the body. This may include products such as the Fukuoku 9000 line of massagers, Permanent Kiss Lipstick, Forever White etc. If you have any concerns, please contact us before ordering.
TVTimeDirect guarantees against manufacturer’s defects for 30 days from date of delivery. Defective merchandise will be replaced with another like product upon return and receipt by TVTimeDirect of the defective item.
1. You must acquire a Return Merchandise Authorization (RMA) number prior to returning any item. RMA’s are available by request and are only good for a specific product and specific order. Please include the product you want returned, the order number, the order date, and the reason for return .
2. Once you have received an RMA#, you may send the product back to us at your expense. We will not accept a collect or C.O.D. return. We will ship you a replacement at our expense (applicable within the continental USA only). If return is for a refund, the shipping and handling will not be refunded only the cost of the item. All Sales are Final on Export Orders.
3. TVTimeDirect reserves the right to refuse any return that doe’s not have an RMA # on the box, in any case there will be an additional $5.00 charge if there is no RMA#.
4. Any returns that do not fall within our return policy are non-refundable and you will not receive credit.
5. All returns must be shipped to The address we give you when requesting an RMA number. Not all productys ship from the same location and products returned to a wrong location are inelligle for a return
*Products that exceed the TVTimeDirect 30 day return but have an extended Manufacturer’s Warranty should be returned directly to the manufacturer according to their instructions.
*Rejected Delivery or Return of Unwanted Product requires TVTimeDirect approval. These type of returns may incur a restocking fee in all cases. Call for approval! We do not refund shipping charges on rejected deliveries, and Shipping charges will be doubled as we have had to pay for shipping both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Florida, or Georgia warehousing locations.
What is the address for returns?
The address for returns will vary depending upon product and shipping locations. Mark your return with the return authorization number and send your items to: As Seen On TV Returns RMA #_______
Phone: (800) 238-7119
Fax: (770) 913-3998
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Barber King Furr-Eaze Pet Trimmer
Barber King Furr-Eaze Pet Trimmer Give Your Pet a Pro Trim without the Pro Price. Now you can give your pet a professional quality trim without the high cost of a pet groomer! Furr-Eaze allows you to give your dog the perfect trim in the comfort of your own home. Excellent for any light trimming around face, ears, legs and paws. Cordless, compac...
Pet Massage Glove by Woof Toys
The Woof Toys Pet Massage Glove is the perfect glove for grooming your pet. Works on cats, dogs, rabbits, and more. over 100 gentle massage nubs safely help remove old hair from your animal Adjustable Wrist closure with Elastic Soft Rubber Massageing Nubs Velcro closure on Wrist Great for your shedding animals. Keeps hair on the glove and not...
Lentek Koolatron Dog-Off
Train your dog safely and effectively with the new ProSeries Dog Off. This handheld product is designed to release an ultrasonic soundwave that is only audible to dogs. The ultrasonic sound emitted by Dog Off gets a dog's attention and can help stop it in its tracks. The sound is irritating to canines, but inaudible to humans. ProSeries Dog Off ...
Pet fountain Water Bottle Attachment
Pet water bottle fountain.-Goes with pet fountain (PF01G). Pet Fountain - features adjustable water circulation flow. Water bottle is equivalent to six bowls of water circulating down into the drinking bowl area. Pet Fountain Water Bottle Keeps your pets water clean. Helps make sure there is always water for your pet.
Water Rover Even Bigger, 5.25 Inch Bowl and 26-Ounce Bottle, Red
Water Rover Bigger 4-Inch Bowl and 26-Ounce Bottle, Purple
Water Rover Bigger 4-Inch Bowl and 26-Ounce Bottle, Red
Automatic Pet Fountain
Connects to a garden hose or a water bottle (for indoor use). Automatic pressure shut off to avoid spillover. Ideal for dogs, cats, birds, etc. 2 liter bowl capacity Fresh water for your pet Use indoors or out 2 liter supply of water Connects to a standard garden hose or water bottle Can be placed on the ground or wall mounted (hardware not i...
Auto Pet Seat Cover
Auto Pet Seat Cover Protect your back seat from dirt, dander, and spills. Made from durable heavy gauge polyester with waterproof backing ideal for all vehicles with headrests. Attaches with adjustable straps and 2 stay-put devices Fully machine-washable. Let your pet ride in style. Protect your backseat from dirt, dander, and spills Made from d...
Buster's Bone Voice Recording Pet I.D.
Great voice recording Pet I.D. Great for recording dog's name, owner's name and contact information, veterinarian's information, short message about the dog, or anything else you can think of! 30 Seconds recording time Includes Buster's bone unit, black adjustable collar, and 3 batteries (LR1130 size) One Size fits most dogs Adjustable Batter...
Cat Grooming Glove
This pet grooming glove brush is great for removing loose hair from your cat, helping to keep your furniture and home hair free! This glove grooming brush can be used for all hair types and sizes. The 3/4" silicone nubs help to massage your pet and can be controlled with the pressure of your hand. Made out of durable silicone. One Size Fits Sma...
Cat Lounge Window Cling
Cat lounge Window Cling easily attaches to glass windows, mirrors and doors. Installs in seconds, no tools or materials required. Cat Lounge holds up to one adult cat, no more than 20 lbs. Do not open window or door cling is attached to. Be sure to place in an area safe for pets, away from breakable or items that could harm your pet. Avoid attac...