American Kennel Club Orthopedic Crate Pet Bed (Sage)
What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TVTimeDirect, please contact customer service at or call us at (800) 238-7119. Please see our return Policy Below. We can not accept returns on certain item such as products used on the mouth, or other parts of the body. This may include products such as the Fukuoku 9000 line of massagers, Permanent Kiss Lipstick, Forever White etc. If you have any concerns, please contact us before ordering.
TVTimeDirect guarantees against manufacturer’s defects for 30 days from date of delivery. Defective merchandise will be replaced with another like product upon return and receipt by TVTimeDirect of the defective item.
1. You must acquire a Return Merchandise Authorization (RMA) number prior to returning any item. RMA’s are available by request and are only good for a specific product and specific order. Please include the product you want returned, the order number, the order date, and the reason for return .
2. Once you have received an RMA#, you may send the product back to us at your expense. We will not accept a collect or C.O.D. return. We will ship you a replacement at our expense (applicable within the continental USA only). If return is for a refund, the shipping and handling will not be refunded only the cost of the item. All Sales are Final on Export Orders.
3. TVTimeDirect reserves the right to refuse any return that doe’s not have an RMA # on the box, in any case there will be an additional $5.00 charge if there is no RMA#.
4. Any returns that do not fall within our return policy are non-refundable and you will not receive credit.
5. All returns must be shipped to The address we give you when requesting an RMA number. Not all productys ship from the same location and products returned to a wrong location are inelligle for a return
*Products that exceed the TVTimeDirect 30 day return but have an extended Manufacturer’s Warranty should be returned directly to the manufacturer according to their instructions.
*Rejected Delivery or Return of Unwanted Product requires TVTimeDirect approval. These type of returns may incur a restocking fee in all cases. Call for approval! We do not refund shipping charges on rejected deliveries, and Shipping charges will be doubled as we have had to pay for shipping both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Florida, or Georgia warehousing locations.
What is the address for returns?
The address for returns will vary depending upon product and shipping locations. Mark your return with the return authorization number and send your items to: As Seen On TV Returns RMA #_______
Phone: (800) 238-7119
Fax: (770) 913-3998
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Deluxe Pet Grooming Glove
Mimics the touch of your hand for a massage; includes 180 soft silicone tips to groom with ease The hair sticks to the glove, making it easy to peel and throw away hair after dog and cat grooming Keep your house clean with the glove by minimizing cat and dog shedding Great pet hair remover for all sizes and breeds
Pet Hair Trimmer for Dogs or Cat
Pet Dog Cat Hair Trimmer Comb Razor Grooming Comb 100% brand new and high-quality Pet, Dog, Cat Hair Trimmer Has a comb side to style hair and has a trimming side with 2 razors Trimming side has two part for shorter closer cuts and another side is for light trims. Please note that this pet trimmer is not intended to detangle curly or long hair....
Cool Gel Pet Cot
The Coolin' Gel Pet CotTM incorporates our Coolin' Gel PadTM technology into the center of the cot to keep dogs comfy and cool on those hot summer days.
Buster's Bone Voice Recording Pet I.D.
Great voice recording Pet I.D. Great for recording dog's name, owner's name and contact information, veterinarian's information, short message about the dog, or anything else you can think of!
Leopard Print Crinkle Cat Tunnel
Cats will love a game of hide in seek in the Leopard Print Crinkle Tunnel. Made with woven jute it has a lasting crinkle sound the cat will enjoy
Groomaroo Adjustable Pet Trimmer
The Groomaroo Adjustable Pet Trimmer will trim your pet's fur while reducing the chance that it will upset them. You'll never have to go to the groomer again when you have this effective trimmer. Design ensures its blades never touch your pet's skin.
Auto Pet Seat Cover EL-0138
Auto Pet Seat Cover Protect your back seat from dirt dander, and spills Made from durable heavy guage polyester with waterproof backing Ideal for all vehicles with headrests Attaches with adjustable straps and 2 sta-put devices Fully machine-washable Let your pet ride in style.
FinePet Products Pet Seat Cover
FinePet Products Pet Seat Cover Keep your car clean and your pets comfortable. Keep your car free from pet hair and dander. Fits any size vehicle and attaches easily. Machine washable and easy to store. Fits any car's cushion. Has an easy lock and release and includes seat belt slits for a perfect fit. Attaches easily and is washable. Clean the ...
FurGOpet Deshedding Conditioner (16 fl oz)
FurGOpet Deshedding Conditioner (16 fl oz) You've got to be shedding me! Reduces shedding with regular use. For topical use on dogs over 6 weeks old. Shake well before use. Wet coat, apply and lather shampoo over entire body, allowing 5 to 10 minutes of contact. Rinse thoroughly. Repeat process as needed. Use with FurGOpet shampoo (sold separate...
Grooming Mate Pet Glove
PET FAVORITE GROOM GLOVE Give your pet a smart, tidy look. Gromming Mate is your pets favorite friend. No pet can resist its feeling. Grooming Mate gives an ultimate massage & lifts up all the unwanted hair & dust. One size fits all. Easy to clean with no fuss or mess.
Dog Fart Terminator (6 oz Spray)
Dog Fart Terminator terminates the smell of dog farts fast. Dog Fart Terminator has fart firghting particles that get to the source of the smell of the fart and replacing it with a clean, fresh scent. Also great for another animal farts, beer farts, atomic farts, new and old farts. Directions: Point nozzle away from yourself or others. Insert ex...
Indoor Potty Trainer Tray
This mat and tray system gives dogs a place to relieve themselves when they can't go outside. This mat is made of an antimicrobial and odor resistant artificial turf that gives off an organic scent, attracting dogs so they can be taught quickly that it is an acceptable spot for relief. The mat sits on top of a plastic insert which allows liquid ...