What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TVTimeDirect, please contact customer service at or call us at (800) 238-7119. Please see our return Policy Below. We can not accept returns on certain item such as products used on the mouth, or other parts of the body. This may include products such as the Fukuoku 9000 line of massagers, Permanent Kiss Lipstick, Forever White etc. If you have any concerns, please contact us before ordering.
TVTimeDirect guarantees against manufacturer’s defects for 30 days from date of delivery. Defective merchandise will be replaced with another like product upon return and receipt by TVTimeDirect of the defective item.
1. You must acquire a Return Merchandise Authorization (RMA) number prior to returning any item. RMA’s are available by request and are only good for a specific product and specific order. Please include the product you want returned, the order number, the order date, and the reason for return .
2. Once you have received an RMA#, you may send the product back to us at your expense. We will not accept a collect or C.O.D. return. We will ship you a replacement at our expense (applicable within the continental USA only). If return is for a refund, the shipping and handling will not be refunded only the cost of the item. All Sales are Final on Export Orders.
3. TVTimeDirect reserves the right to refuse any return that doe’s not have an RMA # on the box, in any case there will be an additional $5.00 charge if there is no RMA#.
4. Any returns that do not fall within our return policy are non-refundable and you will not receive credit.
5. All returns must be shipped to The address we give you when requesting an RMA number. Not all productys ship from the same location and products returned to a wrong location are inelligle for a return
*Products that exceed the TVTimeDirect 30 day return but have an extended Manufacturer’s Warranty should be returned directly to the manufacturer according to their instructions.
*Rejected Delivery or Return of Unwanted Product requires TVTimeDirect approval. These type of returns may incur a restocking fee in all cases. Call for approval! We do not refund shipping charges on rejected deliveries, and Shipping charges will be doubled as we have had to pay for shipping both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Florida, or Georgia warehousing locations.
What is the address for returns?
The address for returns will vary depending upon product and shipping locations. Mark your return with the return authorization number and send your items to: As Seen On TV Returns RMA #_______
Phone: (800) 238-7119
Fax: (770) 913-3998
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Chia Pet Planter - Yoda the Child
EVERYTHING YOU NEED IN ONE: Includes a unique pottery planter, convenient plastic drip tray and chia seed packets for 3 plantings. FULL GROWTH 1-2 WEEKS: In just a few short weeks your chia pet will achieve maximum growth and enjoy a luscious green coat. Each Chia Pet contains a simple 6 step care instruction on how to grow your creation. MULTIP...
Rudolph's 50th Anniversary Limited Edition Collectible- Baby Rudolph
Based on the classic 1964 Rankin / Bass "Rudolph the Red-Nosed Reindeer", these detailed, posable and talking figures here to help celebrate Rudolph's 50th Anniversary! A limited edition set for the 50th anniversary, Each figurine stands from 3 to 4 inches tall and is individually numbered. Each figurine speaks 4 phrases plus sings one song from...
Pillow Pets Dora the Explorer- 11"
Pillow Pets 11" Pee Wees - Dora the Explorer is one of the most enchanting stuffed animal plush toy you can find! Kids of all ages will enjoy the fun of everyday use as a toy for imaginative play and a large stuffed toy for reading, watching television, or studying with friends. Ideal for rest time and fun time -not to mention a comforting partn...
Magic Pens- Amazing Color Pens! (20 Pens)
As Seen on TV Magic Pens offer a new, fun way to color. By using the different colored pens, as well as the activator and eraser pens, coloring enthusiasts of all ages can create colorful and detailed works of art. They can also write and decode secret messages for friends or family, or create invisible art that springs to life. These magic colo...
Rudolph's 50th Anniversary Limited Edition Collectible- Talking Santa
"I talk and sing". Speaks four phrases: Merry Christmas!" "First Stop:The Island of Misfit Toys!" "Ho Ho Ho Ho Ho Ho Ho" "Rudolph with your nose so bright, won't you guide my sleigh tonight " Also plays, "Jingle Jingle Jingle." Talking & Singing Figurine Says four phrases and sings. 3 to 4 inches tall The figurine measures 3 to 4 inches ta...
Bright Time Buddies Night Light- Ultimate 6 Pack
Bright Time Buddies are adorable animal-shaped night lights that are completely portable and are also soft and squeezy. Your child can take them everywhere and they provide just enough light so your child can find their way around. Adorable night light friends that turn bedtime into fun time as kids can also play with them. If your child is afra...
Pillow Pets Pee Wee - 15" - Snuggly Puppy with Tunes
It's a Pillow, It's a Pet...It's a Pillow Pet. Opens to a full 15 inch pillow. Pillow Pets Snuggly Puppy with Tunes has a built in speaker which works with any music player. Play your favorite music, stories and lullabies. No batteries are required. Pillow Pets Premium Small 11" An ideal naptime companion Simply un-velcro the strap on its belly...
Chia Pet Planter- Jack Skellington
Chia pet is a fun & amusing gift for any age & any occasion. Easy to do. . . Fun to grow! You'll see a full coat in about 1-2 weeks, & you can reuse your Chia indefinitely. Simply replant with Chia seeds. EVERYTHING YOU NEED IN ONE: Includes a unique pottery planter, convenient plastic drip tray and chia seed packets for 3 plantings....
GeMagic Gold Stud- 500 pieces- Assorted Pack
GeMagic 500 pc Gold Stud Assorted Pack Create an elegant look with a variety of silver studs, pearl heads and stars. A terrific variety pack for all of your decorating needs. Fits the Original Bedazzler and Cathy Mitchell's GeMagic Stud Setters. All studs and stars are GOLD- PICTURE IS FOR ILLUSTRATIVE PURPOSES ONLY (An all Silver pack is availa...
Go and Glo Stretchkins - Playful Puppy
Kids love Stretchkins. Stretchkins are the life-size plush toys that you can play, dance, exercise and have fun with. Stretchkins are made of durable long lasting materials and make a great gift for all occasions. Playful Puppy. Bright Flashing Lights. Stretch em tall! From 28 inches up to 48 inches tall! Ages 3+
The Original Billy-Bob Huntin N Fishin Teeth
The Billy-Bob Huntin with Tobacco stained costume teeth will make a great accessory to any costume. The teeth are made of dental acrylic. A package of thermal fitting beads is included for easy application. The Huntin with Tobacco Billy Bob Teeth are full sized and will fit most adults. B.P.A Free One Size Fits Most! Phylate Free 100% Safe! ...
BeDazzler Rhinestones Refill - 150 pieces -Clear-
The Original Bedazzler Clear Rhinestones- 150 Pieces This is the OFFICIAL replacement kit for the Bedazzler! This kit includes 150 Assorted Clear Rhinestones. Yes, the BeDazzler is back again and it’s the fashion craze of the season. Even if you've never threaded a needle, you’ll be BeDazzling in minutes. You can BeDazzle a hat, a shirt, a bel...