What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TVTimeDirect, please contact customer service at or call us at (800) 238-7119. Please see our return Policy Below. We can not accept returns on certain item such as products used on the mouth, or other parts of the body. This may include products such as the Fukuoku 9000 line of massagers, Permanent Kiss Lipstick, Forever White etc. If you have any concerns, please contact us before ordering.
TVTimeDirect guarantees against manufacturer’s defects for 30 days from date of delivery. Defective merchandise will be replaced with another like product upon return and receipt by TVTimeDirect of the defective item.
1. You must acquire a Return Merchandise Authorization (RMA) number prior to returning any item. RMA’s are available by request and are only good for a specific product and specific order. Please include the product you want returned, the order number, the order date, and the reason for return .
2. Once you have received an RMA#, you may send the product back to us at your expense. We will not accept a collect or C.O.D. return. We will ship you a replacement at our expense (applicable within the continental USA only). If return is for a refund, the shipping and handling will not be refunded only the cost of the item. All Sales are Final on Export Orders.
3. TVTimeDirect reserves the right to refuse any return that doe’s not have an RMA # on the box, in any case there will be an additional $5.00 charge if there is no RMA#.
4. Any returns that do not fall within our return policy are non-refundable and you will not receive credit.
5. All returns must be shipped to The address we give you when requesting an RMA number. Not all productys ship from the same location and products returned to a wrong location are inelligle for a return
*Products that exceed the TVTimeDirect 30 day return but have an extended Manufacturer’s Warranty should be returned directly to the manufacturer according to their instructions.
*Rejected Delivery or Return of Unwanted Product requires TVTimeDirect approval. These type of returns may incur a restocking fee in all cases. Call for approval! We do not refund shipping charges on rejected deliveries, and Shipping charges will be doubled as we have had to pay for shipping both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Florida, or Georgia warehousing locations.
What is the address for returns?
The address for returns will vary depending upon product and shipping locations. Mark your return with the return authorization number and send your items to: As Seen On TV Returns RMA #_______
Phone: (800) 238-7119
Fax: (770) 913-3998
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Wooden Personal Secretary, Letter and Bill Organizer
Have the luxury of paying bills anywhere, at the dining room table, while watching tv, relaxing in your favorite chair, even outdoors! Your home stays neater, plus everything stays right where you need it! You save both time and money and you will have the peace of mind of knowing all your payments are on time and you haven't forgotten any impor...
Handy Stitch Hand Held Sewer Bonus Pack
This hand held sewing machine compact and portable; excellent for on-the-spot repairs and is lightweight and powerful. Repair drapes without taking them down; repair clothing without taking it off; repair bedding without stripping the bed and so much more. This battery operated machine is great for silks, denim,wool, leather and crafts. Requires...
Rubber Step Guards/Stair Mats- Set of 2
Elegant scroll rubber step guards add style while providing sager tread for stairs or steps. Perfect for all steps - indoors and outdoors. The open design lets dirt, rain and snow pass through. Made of rubber to create a more safe and secure footing. Easy peel and stick backing strip helps keep step guards in place- meant for added security-step...
ReStor-It Quick 20 Fabric Upholstery Repair Kit
Quick 20 Fabric Upholstery Repair Kit Easily repair burns, holes, rips and tears. Remarkable color fabric fibers allow repairs to any color fabric upholstery For a beautiful, like new appearance to any fabric- clothing, jackets, bedspreads, drapes, chairs, sofas, auto seats, marine upholstery, RV interiors and more! Just apply and let dry. Dries...
The Pencil Grip GripSharp - Pencil Grip + Sharpener
The GripSharp is the pencil grip that actually sharpens your pencil. Never loose your pencil sharpener again. This is the sharpener that you twist on and leave on! The GripSharp sharpens away only the wood for a stronger, thicker point. Made from eraser material this pencil grip really does it all. It provides a soft comfortable surface for grip...
PageBriteTM - Style and Color May Very
Page Brite ultra Slim Book Light and Magnifier can be used for hardcovers, paperbacks, newspapers, magazines, instructions and more!Ultra Slim 4 Super Bright LED's
GeMagic Mini Magic Portable Tool
GeMagic Mini Magic Portable Tool GeMagic Create Eye-Popping Fashions in just seconds. Add Sparkle to almost anything Create a masterpiece in just minutes… Create you own designs of use one of the hundreds of patterns to make fashions that will look great and amaze you, your friends and your whole family The Portable Mini Magic is perfect for har...
Roto Punch adds holes to straps, dog collars, belts and more! Fixes snaps on clothing and works on leather, vinyl, plastic and fabrics.Roto Punch tool is the complete home mending solution that lets you quickly punch a hole in a belt, purse strap or watch band, add eyelets to sneakers or outdoor gear, and even replace worn out snaps on pants and...
Glue Gun, MT169
Lighted Sight LED Magnifying Eyeglasses
See the most intricate details with Lighted Sight magnifying glasses. Its high definition optical lenses utilize new magnification technology to provide 160% magnification without eyestrain & fatigueFlexible frames Lightweight, comfortable and sit securely in place Helps keep your hands free to do what you need to do
Fisher Space Pens SSTRD Red Comet Space Tec, Tapered Design
The original Bullet Space Pen was conceived by the late Paul Fisher in 1948. Cited as an outstanding example of industrial art, it has been exhibited for a number of years in the New York Museum of Modern Art. This pen writes underwater, upside down and in extreme temperatures from -30 to +250 F! Astronauts, mountain climbers, deep sea divers, j...
Deluxe Zipper Fix- Grey 6 Pack
These zippers only fit common size zippers. A must have for plastic, nylon and metal zippers: 100% brand new and high quality. Fixes any zipper in a flash! Snaps on in seconds and works like new! No tools required. Removable & Reusable. Upgraded dial makes for EASY install! Can be started in the middle of a zipper, zips forward and backw...