What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TV Time Direct, please contact customer service at firstname.lastname@example.org . Please use your order number and last name in the subject line of your message. Please see our return policy below. We cannot accept returns on certain items such as products used on the mouth, or other parts of the body.
TV Time Direct provides a 30-day guarantee against manufacturer's defects starting from the date of delivery. In the event of receiving a defective item, we will replace it with a similar product upon its return to TV Time Direct.
Here are the details regarding our return policy:
If you wish to return the product, you will be responsible for the shipping expenses. We do not accept collect or C.O.D. returns. However, if you are within the continental USA, we will cover the shipping costs for sending you a replacement. Please note that if the return is for a refund, the shipping and handling charges will not be refunded—only the cost of the item. Please be aware that all sales are final for export orders.
To ensure a smooth return process, please make sure to include an RMA# (your order number) on the box. Returns without an RMA# may incur an additional $5.00 charge.
Any returns that fall outside of our return policy will not be eligible for a refund or credit.
Please note the following exceptions:
If a product exceeds the TVTimeDirect 30-day return policy but has an extended Manufacturer's Warranty, it should be returned directly to the manufacturer following their instructions.
For rejected deliveries or returns of unwanted products, you must obtain approval from TVTimeDirect. Such returns may be subject to a restocking fee in all cases. Please contact us for approval. Please be aware that we do not refund shipping charges for rejected deliveries, and shipping charges will be doubled as we have already incurred shipping expenses for both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Georgia warehousing location.
What is the address for returns?
3641 B Pierce Drive
Chamblee, Georgia 30341
Phone: (800) 238-7119
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Magic Sweep Broom 2-in-1 Silicone Removable Broom
Silicone Sweep Broom: It can not only sweep but also scrape, suitable for cleaning the dust, splashes, and hair on the floor and window.No bristles: Replacing the bristles with its silicone head, which can easily remove dust and hair, achieving a perfect sweeping effect without sweeping a place repeatedly. Removable broom head: You can use the b...
Telescopic Window Blade 11.5"
Achieve precision cleaning in challenging areas within your home or office using the Telescopic Window Blade. Designed with a handle for a secure grip and a telescopic body, this tool can effortlessly access high and narrow spaces. Its head is equipped with durable rubber, facilitating easy cleaning of surfaces with cleaning agents. The blade me...
Dutch Glow All Purpose Cleaner, 24 fl. oz. (710 ml)
Experience the transformative cleaning prowess of Dutch Glow All Purpose Cleaner, available in a convenient 24 fl. oz. (710 ml) bottle. Tackle dirt, grime, and stains effortlessly on various surfaces, from countertops to glass. With a gentle yet powerful formula, this cleaner maintains surfaces while delivering a spotless shine. Trust Dutch Glow...
Magic Sweep Broom
2-in-1 Magic Broom: It can not only sweep but also scrape, suitable for cleaning the dust, splashes and hair on the floor and window.No bristles: Replacing the bristles with its silicone head, which can easily remove dust and hair, achieving a perfect sweeping effect without sweeping a place repeatedly. Removable broom head: You can use the broo...
Steam Magic Dryer Balls- Set of 2
Steam Magic Balls use the power of steam to almost eliminate wrinkles! Just fill Steam Magic Balls with water and throw them in the dryer. The water evaporates in the form of steam, almost removing wrinkles from your clothes, making them softer and fluffier. No Need to Iron!! Reuse SteamMagic Balls over and over again as needed. Includes 2 Stea...
As Seen On TV Window Whizz Miracle Cleaning Tool
Window Whizz - Transform Any Spray Bottle into a Cleaning Machine! Experience the power of innovation with the New Window Whizz, your ultimate cleaning companion! This revolutionary tool allows you to attach it to any spray bottle, instantly transforming it into a highly effective cleaning machine. The New Window Whizz is designed to fit seamle...
Clean Reach Cleaning Scrubber Replacement Heads - Set of 12
Clean reach replacement pads. Fits perfectly to the clean reach power scrubber. Contoured non-scratch pad angles fit into tight spaces. Great for cleaning baseboards, tile, windows, bathrooms, & more - set of 12 12.2 x 7.87 x 3.07 inches 4.8 Ounces Cleaning Sponges Includes - 12 Clean Reach Replacement Pads Fits perfectly to the Clean Reach...
Magic Sweep Broom 2-in-1 Rotating Silicone Removable Broom
Magic Sweep Broom 2-in-1 Rotating Silicone Removable Broom! The ultimate cleaning tool for tackling dirt, dust, and debris on any surface. This innovative broom features a that effortlessly collects and traps dirt for a thorough clean. The Rotary Silicone Magic Sweep Broom is designed with durable silicone bristles that flex and conform to diff...
60 Count Sweeper Dry Mop Refills Compatible with Swiffer XL- 11.75” x 17”- Dry Cloth Pads for Floor
Our sweeper dry mop refills compatible with Swiffer XL are 1.5X wider than regular Swiffer Sweeper cloths allowing you to pick up more dirt, dust and hair with each swipe. Electrostatic cloth is design to be used with a mop for floor cleaning or for dusting by hand. These dry clothes can be used on all floor types such as hardwood, tile or vinyl...
Dryer Maid Ball
Dryer Maid Ball removes lint and pet hair from clothes, sheet and towels as they tumble in dryer and sends it to the lint trap for easy disposal! Cat hair, dog hair, lint gone. Dryer Maid Ball, as seen on TV, works like thousands of tiny lint brushes in every load, plus its electrostatic technology attracts hair, lint. As the Dryer Maid ball spi...
Dryer Maid Ball
Dryer Maid Ball removes lint and pet hair from clothes, sheets, and towels, as they tumble in the dryer and sends it to the lint trap for easy disposal! Cat hair, dog hair, and lint are gone. Dryer Maid Ball, as seen on TV, works like thousands of tiny lint brushes in every load, plus its electrostatic technology attracts hair and lint. As the D...
Pet Hair Remover Dryer Balls -6 Pack
Grand Fusion Pet-Hair Removing Dryer Balls Get Clothes Hair-Free! Add to the laundry and quickly get clothes free from pet hair and lint. Grabs hair and softens clothes. Safe for fabrics. Durable and reusable polyurethane foam. Removes pet hair from clothing in the dryer. They are a must-have for households with animals, helping to keep clothes ...