What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TVTimeDirect, please contact customer service at or call us at (800) 238-7119. Please see our return Policy Below. We can not accept returns on certain item such as products used on the mouth, or other parts of the body. This may include products such as the Fukuoku 9000 line of massagers, Permanent Kiss Lipstick, Forever White etc. If you have any concerns, please contact us before ordering.
TVTimeDirect guarantees against manufacturer’s defects for 30 days from date of delivery. Defective merchandise will be replaced with another like product upon return and receipt by TVTimeDirect of the defective item.
1. You must acquire a Return Merchandise Authorization (RMA) number prior to returning any item. RMA’s are available by request and are only good for a specific product and specific order. Please include the product you want returned, the order number, the order date, and the reason for return .
2. Once you have received an RMA#, you may send the product back to us at your expense. We will not accept a collect or C.O.D. return. We will ship you a replacement at our expense (applicable within the continental USA only). If return is for a refund, the shipping and handling will not be refunded only the cost of the item. All Sales are Final on Export Orders.
3. TVTimeDirect reserves the right to refuse any return that doe’s not have an RMA # on the box, in any case there will be an additional $5.00 charge if there is no RMA#.
4. Any returns that do not fall within our return policy are non-refundable and you will not receive credit.
5. All returns must be shipped to The address we give you when requesting an RMA number. Not all productys ship from the same location and products returned to a wrong location are inelligle for a return
*Products that exceed the TVTimeDirect 30 day return but have an extended Manufacturer’s Warranty should be returned directly to the manufacturer according to their instructions.
*Rejected Delivery or Return of Unwanted Product requires TVTimeDirect approval. These type of returns may incur a restocking fee in all cases. Call for approval! We do not refund shipping charges on rejected deliveries, and Shipping charges will be doubled as we have had to pay for shipping both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Florida, or Georgia warehousing locations.
What is the address for returns?
The address for returns will vary depending upon product and shipping locations. Mark your return with the return authorization number and send your items to: As Seen On TV Returns RMA #_______
Phone: (800) 238-7119
Fax: (770) 913-3998
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Battery Operated Heated Scarf
Keep warm and cozy in the cold with this Ideas in Motion Heated Scarf. This classic design fleece scarf features a heated neck pad that warms you up in minutes. The battery unit fits securely in a hidden zippered pocket and powers the carbon fiber heating element for up to 3 hours. unisex design is perfect for both men and women. Unisex Design C...
Rudolph the Red-Nosed Reindeer 50th Anniversary Lmtd Edition- Set of 4
Talking & Singing Figurine- Set(Rudolph, Yukon, Santa AND Hermey) Each character speaks 4 Phrases from the movie & sings. 50th Anniversary Collectible Set.Limited Edition Numbered Series.Collect all 4 and Get Bumble Free!*Details after purchase
Slingshot Flying Santa
When you put your fingers into his black furry mittens and pull back on his legs, he'll fly through the air and holler HO-HO-HO with sleigh bell sounds.
Shower Wow L2S-SW LED Rainbow Shower Head
LED rainbow shower head. Transform your shower into an exciting, colorful experience!Quick and easy to install No hardware or batteries required Water pressure powered
Paperoni Art Kits- 3 Pack Special- Butterfly, Bugs and Dino Kits!
Paperoni Art Kit -Blister Packs includes one Dino kit, one butterly kit and one bug kit. each set contains 500 Pcs of Paper'oni and is a novel form of art, where colorful paper rolls (paperoni) are used to create a 3D picture. The Paper'oni are glued vertically onto a board with a pattern or freestyle onto a plain board. After the glue has dried...
Paperoni Art Activity Kit-Enchanted Garden Set (1000 Pcs)
Paperoni Art Medium Activity Kit-Enchanted Garden Set (1000 Pcs) Paper'oni is a novel form of art, where colorful paper rolls (paperoni) are used to create a 3D picture. The Paper'oni are glued vertically onto a board with a pattern or freestyle onto a plain board. After the glue has dried, the picture is peeled off the board and can be stuck or...
Multi-Use Travel Pillow- Blue
Ideal for lumbar support, filled with tension easing micro-beads and covered with a soft fabric for comfort. Can be used as a seat cushion, neck rest, lumbar support, headrest, or floor pillow. The multi-use travel pillow is an amazing versatile pillow that changes its shape in seconds for perfect support so you can bend it, twist it, and shape ...
Holiday Flingshots - Santa
Ho Ho Ho! Christmas is coming! Enjoy Christmas with these Christmas themed collectible Slingshot plush toys! Santa is way ahead of schedule this year, he can barely contain his excitement and he's totally up for some slingshot flying excursions to help him use up some of his excess energy! When you put your fingers into his black furry mittens, ...
Hair Pastels Hair Color Chalk- 7 Piece Set
Hair Pastels Hair Color Chalk- 7 Piece Set Hair Chalk is a temporary way of adding great, bold, fashionable colors to your hair. It is easy to apply to hair and easy to remove as well. It's the latest trend thanks to Lady Gaga, Katy Perry, Christina Aguilera and others! Hair Pastels Hair Chalk is a temporary hair color that's easy to apply, work...
Crazy Critters Fifi The Friendly Feline
Even if you've never wanted to do standup comedy, you'll appreciate the audience you get from this Crazy Critter. FIFI the Friendly Feline is an 11in.L motion-activated plush critter that breaks into laughter and starts rolling on the floor when you approach. Laughter is contagious and when you hear the laughter from this foolish feline, you're ...
Brown Bear Hat with Ears
Brown Bear Hat with Ears Keep your child warm and fashionable this winter with our Brown Bear Hat with Ears. It has over the ear tassles that go over the ears to keep your childs ears warm . Features: • Floppy Ears • Fluffy Pom Pom accent • Covers ears to keep childs ears warm Includes: 1 x Brown Bear Hat with Ears Floppy Ears Fluffy Pom Pom acc...
Battle Balloons- Water Balloon Maker
Making water balloons for a backyard battle is now super-duper fast and easy. Battle Balloons is the fun new way to fill and seal mountains of water balloons freaky fast. Just attach Battle Balloons to any hose, turn on the water, and watch the balloons grow and grow. In just seconds, you've got 40 perfect water balloons already tied and ready t...