What if I am not satisfied with my purchase?
If you are not completely satisfied with your purchase from TV Time Direct, please contact customer service at email@example.com . Please use your order number and last name in the subject line of your message. Please see our return policy below. We cannot accept returns on certain items such as products used on the mouth, or other parts of the body.
TV Time Direct provides a 30-day guarantee against manufacturer's defects starting from the date of delivery. In the event of receiving a defective item, we will replace it with a similar product upon its return to TV Time Direct.
Here are the details regarding our return policy:
If you wish to return the product, you will be responsible for the shipping expenses. We do not accept collect or C.O.D. returns. However, if you are within the continental USA, we will cover the shipping costs for sending you a replacement. Please note that if the return is for a refund, the shipping and handling charges will not be refunded—only the cost of the item. Please be aware that all sales are final for export orders.
To ensure a smooth return process, please make sure to include an RMA# (your order number) on the box. Returns without an RMA# may incur an additional $5.00 charge.
Any returns that fall outside of our return policy will not be eligible for a refund or credit.
Please note the following exceptions:
If a product exceeds the TVTimeDirect 30-day return policy but has an extended Manufacturer's Warranty, it should be returned directly to the manufacturer following their instructions.
For rejected deliveries or returns of unwanted products, you must obtain approval from TVTimeDirect. Such returns may be subject to a restocking fee in all cases. Please contact us for approval. Please be aware that we do not refund shipping charges for rejected deliveries, and shipping charges will be doubled as we have already incurred shipping expenses for both ways.
How will my order arrive?
Most orders are shipped the same or next day via UPS, or USPS. US Mail should be chosen for international and P.O. BOX customers. We use both UPS ground shipment and US Priority mail. Shipping times will vary depending on shipment location.
WE MAY CHANGE SHIPMENT METHODS AT OUR DISCRETION UNLESS YOU TELL US NOT TO. WE SOMETIMES DO THIS TO DELIVER THE PRODUCT FASTER.
Most orders are shipped from our Georgia warehousing location.
What is the address for returns?
3641 B Pierce Drive
Chamblee, Georgia 30341
Phone: (800) 238-7119
Address: TVTimeDirect, 3641 B Pierce Drive, Chamblee, Georgia 30341
You May Also Like
Bamboo Elegance Soft Pillow (Queen) -28 in. x 19 in.
All That Jazz's memory foam pillow provides an easy solution. The memory foam is shredded inside the pillow for additional comfort. The pillow has a zipper closure and is encased in a bamboo lining. (28 in. x 19 in./ 91.5 cm x 48 cm.) Retains Shape! Hypoallergenic Queen Soft Machine Washable & Dryer Safe Includes Removable Eco-Friendly Bamb...
Warmie- Cozy Blanket with Sleeves (Red 70" X 50")
Warmie is perfect for reading , surfing internet , watching tv and more . Super soft fleece keeps you warm &hands free . Easy to use. Keeps your hands free while keeping you warm & cozy . ( Blanket Dimensions: 70" x 50" ) Easy to use. Machine washable. Attractive colors! Super Soft Fleece Red
Bamboo Elegance Soft Pillow (King) - 36 in. x 19 in.
Experience comfort like never before with the All That Jazz Memory Foam Pillow – your simple solution for ultimate relaxation. This innovative pillow features carefully shredded memory foam encased within a bamboo lining, offering an extra layer of coziness that adapts to your unique needs. The convenience of a zipper close adds an extra touch o...
Multi-Purpose Adjustable Bedside Table (Black) OD407
A great table for breakfast in bed, a work station or an activity desk, this handy Multi-Purpose Adjustable Bedside Table slips easily and securely between the mattress and box spring of any bed. Ideal for dorms, apartments and even RVs or campers. 3 adjustable settings: 13" to 17". Lightweight and durable construction with a sturdy plastic tabl...
Swipes Micro-Wipes Eyeglass Cleaner
Swipes Micro-Wipes Eyeglass Cleaner, the perfect solution for keeping your eyeglasses smudge-free. These convenient, individually packaged wipes are made with ultra-soft, lint-free microfiber material that gently cleans your lenses. With a pre-moistened, gentle cleaning solution, these wipes quickly remove fingerprints and dirt, leaving your gla...
Warmie for Kids - Cozy Blank with Sleeves! (Pink)
Warmie is perfect for reading, surfing internet, watching tv and more. Super soft fleece keeps you warm &hands free. Easy to use. Keeps your hands free while keeping you warm & cozy. Easy to use. Machine washable. Super soft fleece attractive colors: pink one size fits all Easy to use. Machine washable. Super Soft Fleece Attractive colo...
Clean-X Shower Tub & Bath Maintenance Kit Soil Stain Repellent
This three-step system will deep clean & protect all of your bathroom surfaces including Glass, Porcelain, Ceramics, and other hard surfaces. This value-added kit includes a 3.5 oz bottle of Miracle Scrub, a 3.5 oz bottle of Invisi' Shield, and a 4 oz bottle of Repel Glass & Surface Cleaner. Miracle Scrub (3.5 oz.) - Designed to effectiv...
Magnetic Eyeglass Holder Clip- Round Silver
Magnetic Eyeglass Holder Clip- Round Silver Tired of hanging your glasses, sunglasses, or readers in the V of your of your shirt only to have them fall off? All of that is about to change with this magnetic eyeglass holder. No more ropes, strings or lanyards! The cute magnetic clip looks like a small pin you attach to your shirt, and it allows y...
Bright Time Buddies Night Light - Ladybug
Bright Time Buddies are adorable animal-shaped night lights that are completely portable and are also soft and squeezy. Your child can take them everywhere and they provide just enough light so your child can find their way around. Adorable night light friends that turn bedtime into fun time as kids can also play with them. If your child is afra...
The Ultimate Anti-Slip Discs Large White
Our larger anti-slip disc stickers are ideal for those needing to improve the safety of bigger areas in the bathroom, in the shower room, and elsewhere around the home. We recommend applying the large super grip polka dots to your tub floor, doorstep, or stairs to discreetly and stylishly prevent slips and falls. Slips Away bring to you the safe...
The Ultimate Anti-Slip Discs Small Clear
Made out of an innovative anti-slip vinyl that has been expertly designed to prevent slips and falls in the tub or around the home, these small discs enhance safety for the entire family. There is a large assortment of super grip stickers in each pack, which means you’ll have plenty to go around. Stick them on the bottom of your bathtub, along y...
Ayate Body Scrubber - 100% Natural Fibers
Ayate Cloths are open woven cloths. High quality, hand-weaved from the Agave (cactus) plant, by Artisans using traditional pre-Columbian methods. Revitalizes the whole body. Sheds impurities, exfoliates dead skin cells, cleanses pores, stimulates circulation, and improves the complexion. In use, the 12x12 cloth gently removes dead skin like noth...